Contact Our Customer Service Team

Please get in touch with any query you have, below you can easily get in touch with the correct dept

Retail Customer Service

The information below is for our general retail customers who are looking or have already made a purchase through our webshop.
Have a Question for us?
 Feel free to get in touch with our customer service team!

Tel: 617-751-1822


Email Form: Please use the form below.

Live Chat: If our agents are online and available to chat, you will be able to select a chat widget in the bottom left corner of your screen.

Use Our Contact Form Below for general retail customers

    Business Service Center

    Business Service Center

    If you want to get in touch with our marketing team for advertising and promotional activity or how to join our ambassador program please email below:


    To get in touch for wholesale opportunities with our products, or if you want to distribute your goods with our team please email below:


    Our Address Information

    Corporate HQ & HK Returns Address

    24 Shop It
    Unit C, 8th Floor, King Palace Plaza
    55 King Yip Street, Kwun Tong,
    Kowloon, Hong Kong

    USA Returns Address

    24 Shop It
    26 Belmont Road
    Billerica, Massachusetts
    01821, USA

    European Returns Address

    24 Shop It
    11C Photon House
    Worltey, Leeds, West Yorkshire
    LS12 1AE, United Kingdom